CONTACT US

Thank you for choosing Faelmyst Dravoris LLC!

We are dedicated to providing you with high-quality bedding and professional customer service. Whether you have questions about products, orders, shipping, returns/exchanges, or anything else, our customer support team is here to assist you.

Contact Information

Company:
Faelmyst Dravoris LLC

Email:
berihu@faelmystdravoris.com

Phone:
+1 (425) 683-5821

Address:
1009 SW 149th St
Burien, WA 98166
United States

Customer Service Hours

Our customer service team is available to assist you during the following times:

Monday – Friday: 9:00 AM – 6:00 PM (Pacific Time)
Saturday: 10:00 AM – 4:00 PM (Pacific Time)
Sundays & US Federal Holidays: Closed

We typically respond to emails within one business day. Please note that response times may be slightly delayed during holidays; we appreciate your understanding and patience.

Pre-sales and Post-sales Support

Please feel free to contact us if you need assistance with:

Product inquiries and purchasing advice
Order status updates
Shipping and tracking information
Returns, refunds, and exchanges
Product quality feedback
Website account and payment issues
Other customer service needs

To help us process your request faster, please include your order number (if applicable), your name, and a description of the issue when contacting us.

Our Commitment

Faelmyst Dravoris LLC is committed to integrity and a customer-first philosophy. We value every customer's feedback and suggestions, and we continuously strive to improve our product quality and service experience to create a safe, convenient, and trustworthy online shopping environment.

Thank you for your support and trust; we look forward to providing you with a comfortable and enjoyable shopping experience!